Neil Sullivan

SVP Customer Experience

and Social Impact

 

Neil Sullivan has over 15 years of Public Relations, Marketing and Operations experience and is passionate about focusing his energies on causes and companies that make a social impact. 

 

Neil rejoined the Connected Living team in April 2015 as SVP Customer Experience & Social Impact. He is responsible for oversight of internal operations that includes the Connected Living Center, Operations Consultants and Certified Ambassadors. In addition, Neil ensures that Connected Living’s clients and partners have a positive experience that exceeds their expectations. Neil is also orchestrating Marketing and PR strategies to support the launch of new cutting-edge mobile technologies to connect the generations.  

 

In late January 2014, Neil left Connected Living for a sabbatical to support the mission of opening Cross Keys Retreat, a 12-step retreat for men battling addiction. As Executive Director / Director of Community Relations he was responsible for all day to day operations, which included management of the team, admissions and overall guest and family experience. He was also responsible for local / national marketing, public relations and community outreach. Neil will remain part of the Advisory Board contributing to the oversight of Governmental Policies and Media Relations.

 

Neil originally joined Connected Living in February 2008 and played an intricate part in piloting the first communities that blazed the trail on how the Connected Living offering was to be delivered to seniors. As Vice President of Operations Neil was responsible for all operations and customer escalations. Prior to joining Connected Living, he served as an Account Executive at Team Enterprises, where he was responsible for the development and execution of Marketing Strategies for clients such as Coca Cola, Dunkin Donuts, AOL/Time Warner Cable, Fox Sports Net, Mt. Sunapee and Southex Exhibitions. Prior to joining Team Enterprises, Neil was a Junior Account Executive at Aigner Associates, a Public Relations firm, where he worked on accounts such as New England Development, Children's Trust Fund, and Quebec Tourism. Neil holds a BA from Salem State College.